Privacy Policy

Data Protection and Privacy Policy for Parkoplay.gr

Thank you for your interest in Parkoplay. When you visit our website, purchase products, report incidents, engage in business with us, or otherwise communicate with Parkoplay, we process your personal data. We take our responsibility for handling your data seriously. Below, you will find our Data Protection and Privacy Policy that applies to Parkoplay’s services.

Parkoplay may update this policy at any time, and we will provide information about such changes here. You should regularly visit this page to stay informed about the latest version of our policy.

1. Visitors to the Parkoplay Website

This section outlines how Parkoplay processes personal data from visitors to parkoplay.gr. Our website’s goal is to inform you about our company, products, services, and partnerships, and to enable you to contact us. Some data are collected directly through forms, surveys, or through cookies. You will always be informed when we collect personal data from you.

1.1 Data Controller

The data controller for the processing of personal data on the website is:

Parkoplay S.A.
Address: Nea Santa, 61100, Kilkis, Greece
Phone: (+30) 23410-64700

Email: [email protected]

1.2 Collection of Personal Data

Parkoplay may collect and process the following personal data through the website:

• Contact details such as your name, email address, phone number, and mailing address
• Employer details and business address
• Interests, including the products and services you show interest in
• IP address
• Browsing data, including how you use our website
• IT-related information, such as login details and data

Personal data will be collected in the following cases:

• When you visit and browse the website
• When you create a user profile
• When you request quotes for products
• When you order catalogs
• When you subscribe to newsletters
• When you download materials
• When you interact via a contact form
• When you communicate with us
• When you use any other services or features provided on our website

1.3 Why We Collect Personal Data

We collect personal data for the following purposes:

• Administration of user accounts and profiles
• Handling inquiries through our website
• Delivering catalogs or services
• Sending newsletters and marketing materials
• Customer support and communication
• Product and service development
• Statistical analysis and reporting

We collect data to fulfill a contract between Parkoplay and you (e.g., processing orders) and based on our legitimate interest in marketing activities, customer service, product development, and performance analysis.

Parkoplay uses your personal data for sending marketing materials (e.g., newsletters) only if you have given explicit consent. Otherwise, we will rely on applicable legislation where we may contact you without your explicit consent.

1.4 Storage Period

Personal data will generally be erased after:

• Two years of inactivity for user accounts
• One year for data collected through inquiries or communications, unless the correspondence involves legal matters
• Five years for accounting records (as required by Greek bookkeeping law)

2. Customers, Suppliers, and Partners (B2B)

This section outlines how we process personal data for contacts at B2B customers, suppliers, dealers, and other partners of Parkoplay.

2.1 Data Controller

Unless otherwise specified, the data controller is the relevant department at Parkoplay you or your business is engaging with.

2.2 Collection of Personal Data

We may collect the following personal data:

• Personal identification details (name, email, phone number)
• Business-related data (company name, position, business sector)
• Contractual data (purchase orders, invoices, agreements)
• Financial data (bank account, payment details)

2.3 Why We Collect Personal Data

We collect personal data to:

• Administer contracts and agreements
• Process payments and handle invoicing
• Send newsletters or other business communications
• Handle inquiries and requests
• Comply with legal obligations
• Conduct statistics and analysis

2.4 Storage Period

Your personal data will be stored for three years after the end of cooperation. Accounting records, including orders and invoices, will be stored for five years following the end of the financial year.

3. B2C Customers (Consumers)

This section describes how we process personal data collected from consumers.

3.1 Data Controller

Unless otherwise stated, the data controller is the relevant department at Parkoplay.

3.2 Collection of Personal Data

We may collect the following personal data:

• Personal details (name, email address, phone number)
• Contractual data (purchase orders, invoices)
• Payment details (account, payment method)

3.3 Why We Collect Personal Data

Personal data are collected for the following purposes:

• Processing orders and payments
• Sending marketing materials
• Customer support
• Product/service development

3.4 Storage Period

Your data will be stored for five years from the latest purchase or activity, based on our legitimate interest in customer service and legal claims.

4. Reporting of Incidents

This section describes the processing of personal data in connection with incident reports.

4.1 Data Controller

Parkoplay S.A.
Address: Nea Santa, 61100, Kilkis, Greece
Phone: (+30) 23410-64700
Email: [email protected]

4.2 Collection of Personal Data

We may collect data such as:

• Incident details (date, description, consequences)
• Injured party details (name, gender, age, medical info)
• Witness information

4.3 Why We Collect Personal Data

We process personal data to:

• Handle legal claims
• Improve products and prevent future incidents
• Perform statistical analysis

4.4 Storage Period

Your data will be stored for 10 years, or longer in anonymized form.

5. Use of Images

Parkoplay uses images (photos/videos) for marketing and promotional purposes. We will obtain your consent where required.

6. Disclosure to Third Parties and Data Processors

We may share your data with service providers, other entities in the Parkoplay, or public authorities for legal compliance. Third-party service providers only process personal data according to our instructions.

7. Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data. You can withdraw consent at any time by contacting us.

8. Contact Information

For questions or requests related to your data, you may contact us at:

Parkoplay S.A.
Address: Nea Santa, 61100, Kilkis, Greece
Phone: (+30) 23410-64700
Email: [email protected]